How To Cancel A Grubhub Order. If an order is cancelled before its confirmed the charge will be reversed but thats really unlikely if you rely on email to GrubHub. With more than 30000 restaurants in 500 cities food delivery or takeout is just a click away.
If you need to adjust or cancel an order you can call into Customer Care at 877-799-0790. If youve scheduled an order for a feature date you have four hours before delivery time to cancel or update a future order. Once your order is placed the restaurant doesnt have any liability to cancel the order and waste the food.
How to cancel order on Grubhub.
An alternate method is checking your Grubhub order confirmation email. Odds are that theyre going to want payment for the food they make. When you cancel your order using this method you then have to deal with Grubhub separately to request your refund. Grubhub strongly recommends managing orders via Grubhub for Restaurants as opposed to fax and phone as you can directly adjust or cancel orders hide sold out items and stop taking orders if your restaurant gets busy without calling Grubhub.